Overview
As a small to significant business, Zoho CRM empowers you with the tools you need to complete a customer relationship cycle and a management solution for managing sales, marketing, customer support, and service. It will help you sell smarter and faster with their CRM.
Best Features
- Activity tracking
- Alert/Notifications
- CRM
- Calendar management/reminder system
- Channel Management
- Client tracking/management
- Collaboration tools
- Content management
- Data import/export
- Content delivery
- Email management
- Landing pages/web forms
- Lead management
- ROI tracking
- Reporting and statistics
Best For
- Businesses of all sizes
- Sales teams and organizations
- Startups
- Real Estate
Pros
- You can open a free account to try it out and test the software
- Integrate Zoho with third-party apps
- Lower price features
- Affordable CRM with end-to-end features
- Customer support
- Easy-to-use features
- Zero downtime
Cons
- Most of their features are made into different products, which can prove pricey
- The interface needs updating but still has an excellent UX
- Customer service is good but does take a while to connect
- Automation is a bit weak and hard to sync with other Zoho platforms
Pricing
- Free Plan: $0/month
- Basic Plan: $59/month
- Standard Plan: $119/month
- Professional Plan: $299/month
- Enterprise Plan: Contact a Zoho representative for custom pricing for a tailor-made plan
Overall Rating
Zoho is an affordable CRM with an easy-to-use interface. While popular with marketers and small businesses, many features are wrapped up as different platforms that cost more. While this makes exciting use of a la carte pricing, this may turn off many would-be subscribers.
