Overview
Growing your business is essential for your success. Hubspot gives you the tools you need to succeed in one of the most popular leading CRMs on the market. It will offer you and your team with everything you need to support your customers and grow as a business. Its software, services, and support are top-of-the-line, and they have the awards to show for it.
Best Features
- CRM
- Account management
- Alerts/escalation/notification
- Appointment management
- Collaboration tools
- Customer engagement
- Reports/Analytics
- Email management
- Live chat
- Mobile access
- Onboarding
- Third-party integrations
- Workflow management
Best For
- Medium-sized businesses
- Enterprises
- Agencies
Pros
- Automatically create tickets from user chats
- Flexible knowledge base
- Insights are spot on and help you measure knowledge-base success
- A great way to manage tickets
Cons
- Setup can prove tricky and confusing as there is a learning curve
- Cost is discouraging for many people, and the price is continuously increasing
- The ticket system isn’t designed for high-volume usage
Pricing
The starter and professional plan come with 10% off when you pay annually. There is a free version to help you get started.
- Starter Plan: $50/month
- Professional Plan: $890/Monthly
- Enterprise Plan: $3,200/monthly
- Bundle Starter DRM Suite: $50/monthly
Overall Rating
Once you get past the setup and high cost, it is clear that Hubspot is a leader in the DRM industry. With robust features and excellent customer support, you can get set up and running with any third-party integrations you may want to use. It will add a new efficiency level to your customer support team and allow more room for business growth. Overall, Hubspot is definitely worth a trial!
