Overview
Pipedrive is a top-of-the-line customer relationship management tool that is focused on sales. It features a simple, robust design that excels in usability. You’ll get the added benefit of Pipedrive not missing a thing, so your team spends more time selling. Pipedrive is flexible, and its added features make it a powerful tool.
Best Features
- CRM
- Auto-responders
- Communication management
- Alerts/notifications
- Client tracking
- Call list management
- Code-free development
- Document storage and management
- Email management and marketing
- Customizable templates
- Customer support
- Multichannel organization and data collection
- Project management
- Online and offline forms
Best For
- Sales teams
- Businesses of all sizes
- Non-profits
- Real Estate Agencies
- Financial Institutions
- Insurance agencies
- Startups
Pros
- Pipeline provides the ability to make calls right from the CRM
- Excellent ease of use and configurability
- Easy to manage different channels for projects
Cons
- Email marketing tools are very basic
- Each feature has a limited range of use
- Emails received aren’t automatically assigned to a client and may end in another’s pipeline
Pricing
You can save up to 25% on your Plan if you pay annually instead of monthly. There is also a 14-day free trial. Note that some features are add-ons and cost extra.
- Essential Plan: $19.90
- Advance Plan: $34.90
- Professional Plan: $59.90
- Enterprise Plan: $119.00
Overall Rating
Managing your customer base and network in a simple and usable way is one of the things that make Pipeline a must-have CRM for your business. It’s simple and highly customizable to suit your needs. However, while it’s a great tool, some features are considered pay-for add-ons to your regular plan price and could prove too costly depending on your needs.
